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Systems Navigator

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Program Code: SN511 Credential: Ontario Graduate Certificate Program Length: 3 semesters
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Program Overview

Prepare for an exciting career at Humber. Learn a new skillset to enable you to work with inter-disciplinary teams in hospitals, medical centres, community services, correctional and probation facilities, schools, and in private and public facilities. Guide patients, clients, families and members of vulnerable populations through complex health and social care systems and difficult decision-making processes.

The Systems Navigator graduate certificate program will prepare you for a career in this emerging profession helping individuals manage and co-ordinate their care within the health, community, education and social services fields. Systems navigators assist with navigating complicated and interrelated systems and are the primary source of communication between the inter-disciplinary team and individuals, acting as an advocate and guide.

You will acquire skills to assess diverse clients’ service priorities and to develop personalized care plans. Building on your current professional knowledge and practice, you will learn about the complex systems in which support services are provided to patients and clients. Through hands-on work experience and in-class learning, you can expect to attain and exceed the practice-ready knowledge, skills and attitude employers are seeking. In addition, you will learn the business and economics of service delivery systems and how professional roles and responsibilities intersect.

Courses Learning Outcomes

Upon successful completion of the program, a graduate will:

  1. Build progressive relationships with and among clients, families, and health and community service professionals to support seamless client services.

  2. Adhere to professional, legal and ethical standards of practice to advance equitable health and community services.

  3. Consult with diverse clients to assess existing supports and to establish goals for personal wellness.

  4. Implement support plans for individuals, designed to align with client strengths and identified wellness goals.

  5. Strategize to assist clients to engage proactively with health and community professionals/services.

  6. Employ communication skills and strategies that contribute to social justice and client self-determination.

  7. Connect individuals and families to community resources to establish service networks of health and community supports.

  8. Maintain documentation and databases to facilitate seamless client service and enhance systems operations.

  9. Employ systems theories and emerging research to reveal the complexities of accessing varied health and community services.

  10. Present complex change processes and the resulting implications for the evolving role and scope of practice of a systems navigator.


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Work Placement

You will complete this work experience which is reflective of your specialization, and learning and professional development goals. The variety and number of health, school-based, correctional, and community service organizations utilizing systems navigators, along with our extensive industry partnerships, will help you to find a placement opportunity that’s right for you. You will complete 240 hours of work placement.


Why Choose Humber?

Humber is one of Canada’s leading postsecondary institutions, offering programs that emphasize a solid academic foundation and practical, hands-on learning. In class, you will learn practical skills from faculty who are connected to industry, giving you an advantage when it comes to beginning your career. With over 50 years of excellence, Humber offers real-world training and practical skills and knowledge to thousands of students every year. Humber develops highly skilled and adaptable citizens to be successful in careers that significantly contribute to their local communities. 

Continue to expand your education at Humber. Learn a new skill-set to be able to work with inter-disciplinary teams in hospitals, medical centres, community services, correctional, probation and private & public facilities to guide patients, clients, families and members of vulnerable populations through complex health and social care systems and difficult decision-making processes.

healthworker speaking with senior adult

male speaking with healthworker

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The Humber Advantage

The Systems Navigator graduate certificate will prepare you to work in an emerging profession helping individuals manage and co-ordinate their care within the health, community, correctional, education and social services fields.

This two-semester program is ideal if you possess a bachelor’s degree, advanced diploma or diploma in health, social and community services, or other health-related or human services fields. 

female with young girl speaking with male healthworker

Your Career

This program will prepare you for an exciting career in the emerging field of systems navigation.  

Graduates will be prepared to work across various health and community service systems and will also have the skills to take on client leadership roles specific to seamless service delivery for patients and clients, often acting as the single point of contact. Career opportunities exist in the fields of nursing, occupational/physical therapy, social services, community services, mental health and addictions, child and youth care, and correctional services. 

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Program Availability

Start dates between Sept 2022 - Aug 2023
START DATE LOCATION STATUS
September 2022 North Open
Start dates between Sept 2022 - Aug 2023
START DATE LOCATION STATUS
September 2022 North Open

Systems Navigator Program

3 female students talking in a healthcare setting

Watch the video to find out about the Systems Navigator Graduate Certificate.


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Every attempt is made to ensure that information contained on this website is current and accurate. Humber reserves the right to correct any error or omission, modify or cancel any course, program, fee, timetable or campus location at any time without prior notice or liability to users or any other Person.

On October 21, 2019, the Provincial Government of Ontario announced the renaming of the Ministry of Training, Colleges and Universities (MTCU) to the Ministry of Colleges and Universities (MCU). Both names may appear on this website.

Admission Requirements

Applicants must meet all the requirements below in order to meet minimum program eligibility. Meeting minimum eligibility requirements does not guarantee an offer of admission. Admission decisions will be available via MyHumber, or by email and mail. Admission decisions will not be released by phone.

Admission selection is based on the following 3 requirements:

  • Academic

    To be eligible for admission, you must possess the following:

    • A bachelor’s degree, advanced diploma or diploma in health, or social and community service, or other health-related or human services field, such as nursing, social work, social service worker, early childhood educator, occupational therapy, physiotherapy or health sciences.  

    Mature Applicants

    Diplomas and Certificates

    An applicant is considered a mature applicant if they have not completed secondary school or other postsecondary school, and will be 19 or older as of the first day of classes. Humber will invite you for testing to demonstrate that you meet all listed course requirements.

    Degrees

    An applicant is considered a mature applicant if they have not completed secondary school or attended postsecondary studies, and will be 21 or older as of the first day of classes. Mature applicants for degree programs will be required to meet course requirements at the U/M level or equivalent.

    College Transfer Applicants

    Diplomas and Certificates

    An applicant is considered a college transfer applicant if they have completed some or all of a college-level credential. Humber may use a combination of secondary school and/or college courses and grades to determine program eligibility.

    Degrees

    An applicant is considered a college transfer applicant if they have completed some or all of a college-level credential. Humber may use a combination of secondary school and/or college courses and grades to determine program eligibility. Applicants must have an overall minimum grade point average (GPA) of 65 per cent in the program. Applicants are required to disclose and provide academic transcripts for all course work completed at the postsecondary level.

    University Transfer Applicants

    Diplomas and Certificates

    An applicant is considered a university transfer applicant if they have completed some or all of a university-level credential. Humber may use a combination of secondary school and/or university courses and grades to determine program eligibility.

    Degrees

    An applicant is considered a university transfer applicant if they have completed some or all of a university-level credential. Humber may use a combination of secondary school and/or university courses and grades to determine program eligibility. Applicants are required to disclose and provide academic transcripts for all course work completed at the postsecondary level.

  • English Language Proficiency

    All applicants whose first language is not English must meet Humber’s English Language Proficiency Policy.

  • International Credit Evaluation

    Canadian citizens or permanent residents with international education are required to provide a WES or ICAS evaluation.

INTERNATIONAL ACADEMIC EQUIVALENCY

Admission equivalencies for Humber depend on your country of study. Please enter your location or choose detect my location to see the requirements for your country below.

Post-Admission Requirements

Once you have been accepted, and have confirmed your offer, you may need to complete a further set of requirements related to your program (Post-Admission Requirements).

Placement Requirements

The pre-requisite requirements must be fulfilled before the commencement of your first placement. Participation in placements will not be allowed if not all the pre-requisite requirements are met. Due to the variety of venues and possible changes in legislation, the requirements are subject to change. Please use the following link to find detailed information about your program’s placement pre-requisite requirements.

View Requirements

Equipment & Device Requirements

Semester 1

Details and Specifications Minimum Specifications Recommended Specifications
Processor Intel i5-8300H Intel i5-8300H
OS Windows 10 Windows 10
Memory 8GB of RAM 8GB of RAM
Storage 256GB 256GB
Monitor Laptop Laptop
Other Built-in microphone and webcam, Software: Adobe creative and Microsoft office Suite Built-in microphone and webcam, Software: Adobe creative and Microsoft office Suite

Contact Information

Colin MacRae, program co-ordinator
416.675.6622 ext. 5758
colin.macrae@humber.ca

Fees

The 2022-2023 fee for three semesters is:

  • domestic: $6,221.14
  • international: $17,618.00

Fees are subject to change.

Fees by Semester

Domestic Fees International Fees

Scholarships

Humber Scholarships

Find out more about scholarships and bursaries that you may be eligible for, visit Student Scholarships. International students can visit International Student Scholarships.

Humber Bursaries

Bursaries are available for Certificate, Diploma and Degree programs primarily based on financial need, visit Humber Bursaries.

External Awards, Bursaries & Scholarships

Find out more information about external scholarships and bursaries, visit External Awards.

Indigenous Student Awards, Bursaries & Scholarships

Humber offers a variety of bursaries and scholarships for Indigenous students, visit Indigenous Student Awards.

Explore Opportunities through Humber Pathways

Humber Pathways include:

  • Opportunities to build on your college education and complete your diploma or degree at Humber.
  • Degree and graduate study opportunities at other institutions in Ontario, Canada and abroad.
View Transfer Out Opportunities from this program  

Contact Us

Admissions Questions

Domestic Students  

Phone: 416-675-5000
Email: enquiry@humber.ca

International Students  

Contact the International Centre

Want More Info?

Sign-up for more info on Humber, including programs, special events and more!

Contact Information

Colin MacRae, program co-ordinator
416.675.6622 ext. 5758
colin.macrae@humber.ca

How to Apply

Applications to Humber are made through ontariocolleges.ca. Be sure to submit your application by the equal consideration deadline of February 1. You may apply after February 1, however, post-February 1 applications will be considered on a first-come, first-served basis depending on the availability of the space in the program. To check program availability refer to the Campus/Availability listing on Humber's program pages or ontariocolleges.ca.

Admissions Road Map

Apply through Ontario Colleges

INTERNATIONAL STUDENTS

If you’re an international student, you can apply directly to Humber via our International Centre.

Apply through the International Centre

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