Continue to expand your education at Humber. Learn a new skillset to learn to work with inter-disciplinary teams in hospitals, medical centres, community services, correctional, probation, and private and public facilities to guide patients, clients, families and members of vulnerable populations through complex health and social care systems and difficult decision-making processes.
The Systems Navigator graduate certificate program will prepare you for an exciting career in the emerging profession helping individuals manage and co-ordinate their care within the health and social services fields. Systems navigators assist with navigating complicated and interrelated systems and are the primary source of communication between the inter-disciplinary team and individuals, acting as an advocate and guide.
You will acquire skills to assess diverse clients’ service priorities and to develop personalized care plans. Building on your current professional knowledge and practice, you will learn about the complex systems in which support services are provided to patients and clients. Through hands-on work experience and in-class learning, you can expect to attain and exceed the practice-ready knowledge, skills and attitude employers are seeking. In addition, you will learn the business and economics of service delivery systems and how professionals’ roles and responsibilities intersect.Courses Learning Outcomes
Upon successful completion of the program, a graduate will:
Build progressive relationships with and among clients, families, and health and community service professionals to support seamless client services.
Adhere to professional, legal and ethical standards of practice to advance equitable health and community services.
Consult with diverse clients to assess existing supports and to establish goals for personal wellness.
Implement support plans for individuals, designed to align with client strengths and identified wellness goals.
Strategize to assist clients to engage proactively with health and community professionals/services.
Employ communication skills and strategies that contribute to social justice and client self-determination.
Connect individuals and families to community resources to establish service networks of health and community supports.
Maintain documentation and databases to facilitate seamless client service and enhance systems operations.
Employ systems theories and emerging research to reveal the complexities of accessing varied health and community services.
Present complex change processes and the resulting implications for the evolving role and scope of practice of a systems navigator.
You will complete 240 hours of work experience which are reflective of your specialization, and learning and professional development goals. The variety and number of health and community service organizations utilizing systems navigators, along with our extensive industry partnerships, will help you to find a placement opportunity that’s right for you.
Humber is one of Canada’s leading postsecondary institutions, offering programs that emphasize a solid academic foundation and practical, hands-on learning. In class, you will learn practical skills from faculty who are connected to industry, giving you an advantage when it comes to beginning your career. With over 50 years of excellence, Humber offers real-world training and practical skills and knowledge to thousands of students every year. Humber develops highly skilled and adaptable citizens to be successful in careers that significantly contribute to their local communities.
Continue to expand your education at Humber. Learn a new skill-set to be able to work with inter-disciplinary teams in hospitals, medical centres, community services, correctional, probation and private & public facilities to guide patients, clients, families and members of vulnerable populations through complex health and social care systems and difficult decision-making processes.
The Systems Navigator graduate certificate will prepare you to work in an emerging profession helping individuals manage and co-ordinate their care within the health and social services fields.
This two-semester program is ideal if you possess a bachelor’s degree, advanced diploma or diploma in health, social and community services, or other health-related or human services fields.
This program will prepare you for an exciting career in the emerging field of systems navigation.
Graduates will be prepared to work across various health and community service systems and will also have the skills to take on client leadership roles specific to seamless service delivery for patients and clients, often acting as the single point of contact. Career opportunities exist in the fields of nursing, occupational/physical therapy, social services, mental health and addictions, and child and youth care.
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Watch the video to find out about the Systems Navigator Graduate Certificate.
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