Continue to expand your education at Humber. Learn a new skill-set to be able to work with inter-disciplinary teams in hospitals, medical centres, community services, correctional, probation and private & public facilities to guide patients, clients, families and members of vulnerable populations through complex health and social care systems and difficult decision-making processes.
Our Program
The Systems Navigator graduate certificate program will prepare you to work in an emerging profession helping individuals manage and co-ordinate their care within the health and social services fields. Systems navigators assist with navigating complicated and interrelated systems and are the primary source of communication between the inter-disciplinary team and individuals, acting as an advocate and guide.
You will acquire skills to assess diverse clients’ service priorities and to develop personalized care plans. Building on your current professional knowledge and practice, you will learn about the complex systems in which support services are provided to patients and clients. In addition, you will learn the business and economics of service delivery systems and how professionals’ roles and responsibilities intersect.
Work Placement
The variety and number of health and community service systems utilizing systems navigators along with our extensive industry partnerships will support work placement opportunities for students. Students complete 240 hours of work experience which are reflective of each student’s field of practice specialization and their learning and professional development goals.
Your Career
This program will prepare you for an exciting career in the emerging field of systems navigation. Graduates will be prepared to work across various health and community service systems and will also have the skills to take on client leadership roles specific to seamless service delivery for patients and clients, often acting as the single point of contact. Career opportunities exist in the fields of nursing, occupational/physical therapy, social services, mental health and addictions, and child and youth care.
Semester 1
Semester 2
Upon successful completion of the program, a graduate will:
1. Build progressive relationships with and among clients, families, and health and community service professionals to support seamless client services.
2. Adhere to professional, legal and ethical standards of practice to advance equitable health and community services.
3. Consult with diverse clients to assess existing supports and to establish goals for personal wellness.
4. Implement support plans for individuals, designed to align with client strengths and identified wellness goals.
5. Strategize to assist clients to engage proactively with health and community professionals/services.
6. Employ communication skills and strategies that contribute to social justice and client self-determination.
7. Connect individuals and families to community resources to establish service networks of health and community supports.
8. Maintain documentation and databases to facilitate seamless client service and enhance systems operations.
9. Employ systems theories and emerging research to reveal the complexities of accessing varied health and community services.
10. Present complex change processes and the resulting implications for the evolving role and scope of practice of a systems navigator.
Every attempt is made to ensure that information contained in this website is current and accurate. Humber reserves the right to correct any error or omission, modify or cancel any course, program, fee, timetable or campus location at any time without prior notice or liability to users or any other Person.