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Personal Support Worker

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Program Code: 07741 Credential: Ontario College Certificate Program Length: 2 semesters
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Program Overview

Humber’s Personal Support Worker certificate program gives you the skills you need for a career in this in-demand health-care field. Begin a rewarding career helping people in need such as the elderly, the chronically ill and people with physical disabilities.

This program is designed in collaboration with industry, ensuring you are learning current and relevant material. You will learn:

  • the developmental stages across the lifespan, and the communication and interpersonal skills needed for effective client relationships
  • the essentials of providing personal care, applying mobility techniques (lifting and transferring clients), and household management and safety
  • key issues of mental health disorders
  • skills in dealing with common medical conditions including facilitating rehabilitation exercises and assisting with medications

Through assisting individuals at a long-term care facility and in other settings, you will learn to recognize the physical and emotional changes of aging and illness, and become familiar with the restorative techniques used to maximize independence.

Courses Program Standards

Upon successful completion of the program, a graduate will:

  1. Work within the personal support worker role in various care settings in accordance with all applicable legislation, standards, employer job descriptions, policies, procedures and guidelines.
  2. Practice professionally, and be accountable for one's own actions by applying problem-solving, self-awareness, time management and critical thinking to the provision of care as a personal support worker, whether working independently or as a member of a team
  3. Practice as an engaged member of the interprofessional team to maintain collaborative working relationships for the provision of supportive, safe, responsive and competent client-centred care within care settings.
  4. Provide person-centred care, based on ethical principles, sensitive to diverse personal and family values, beliefs, cultural practices and other needs, which follows the plan of care.
  5. Establish and maintain therapeutic relationships with clients and their families using effective communication skills to build a genuine, trusting, and respectful partnership, in accordance with professional boundaries, employer policies, confidentiality, and privacy legislation.
  6. Identify relevant client information within the roles and responsibilities of the personal support worker using observation, critical thinking, and effective communication skills to report and document findings.
  7. Create, promote and maintain a safe and comfortable environment for clients, their families, self and others by implementing current infection prevention and control measures, emergency and first aid procedures, and best practices in pandemic planning that are in keeping with the plan of care, all applicable legislation, and employer policies and procedures.
  8. Assist clients across the lifespan with activities of daily living by applying fundamental knowledge of growth and development, psychological concepts, common alterations in functioning, health promotion, disease prevention, rehabilitation and restorative care, and holistic health care.
  9. Assist the client with medication following the client's plan of care, and if a delegated act, under the supervision of a regulated health professional or done by exception under the most accountable person and in accordance with all applicable legislation and employer policies.
  10. Assist with household management services and instrumental activities of daily living in accordance with the plan of care and considering the preferences, comfort, safety and autonomy of clients, families and significant others.
  11. Assist and support clients who are caregivers, considering individual and family choices, professional boundaries and the direction of the plan of care.
  12. Identify, respond to and report potential, alleged, suspected or witnessed situations of abuse, and/or neglect, as required by all applicable legislation, including the Retirement Homes Act, 2010 and the Long-Term Care Homes Act, 2007, and as required within the employers' job description for the personal support workers.
  13. Assist with the provision of holistic health care and advocacy for culturally safe and spiritually sensitive palliative and end-of-life care to clients and to their families and significant others from diagnosis through to death and bereavement, and in accordance with clients’ choices and the plan of care.
  14. Provide client-centered and client-directed care to individuals experiencing various mental health illness and challenges, cognitive and intellectual impairments, and/or responsive behaviours by using supportive approaches and evidence-based practices to promote positive and safe behaviours in clients*.


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Work Placement

Two unpaid work placements take place in Toronto and the Greater Toronto Area (GTA). In Semester 1, the practicum is completed in a controlled lab environment for six hours per week. This practicum is fully supervised by one instructor per group of approximately ten students. In Semester 2, the practicum is completed at a variety of agencies and facilities.

The Semester 2 practicum is divided into two rotations over the 13 weeks: 160 hours in a long-term care facility and 120 hours in a community agency. Hours and number of days per week vary depending on the type of facility and shifts assigned; most range from seven to eight hours per day or evening. Students begin placement in the first week of January.

Placements give you valuable first-hand experience which will serve you well when beginning your career.

The Humber Experience

The Right Fit

If you have an interest and enjoy working with people in a variety of healthcare and community settings, this program may be for you.

The Personal Support Worker (PSW) role involves multiple aspects of daily living activities. These can include:

  • Personal care, which is helping a person with bathing, grooming, oral care, dressing, toileting, and feeding.
  • Helping with mobility and transferring such as assisting the client with walking, positioning, and transferring from bed to chair.
  • Household management, such as menu planning, meal preparation, cleaning, laundry, and grocery shopping.

Student Diversity

Be part of the culturally diverse student population of Humber. The average age of students at Humber is 26 years old, but students range from recent high school graduates to students with children of high school age. There will always be students just like you with similar experiences and goals.


Professional and Community Partnerships

Humber maintains strong partnerships within the community – and is the preferred choice by many agencies and facilities because of the Faculty of Health Sciences & Wellness reputation.


norma frost

Being a Personal Support Worker

Being a personal support worker means you need to look and act like a professional. Our industry partners share what they look for in an employee and what professionalism means to them.

The Humber Advantage

student in training

old lady mannequin laying in hospital bed

State-Of-The-Art Labs

Humber is a leading-edge facility in every respect. Fully equipped labs use simulation mannequins to prepare you for the workplace by exposing you to real life scenarios you might encounter in the workplace.

An Education in High Demand

With an aging population and sustaining government focus on home and long-term care, the need for personal support workers continues. With your knowledge of common diseases and disabilities, you will be well-equipped to assist with providing safe and effective support. Your personal care and household maintenance abilities will allow you to aid clients with a variety of tasks related to daily living.

Your Career

Provide compassionate care to those in need with a career as a personal support worker.

You will be qualified to provide services to clients and their families in a variety of health-care settings such as:

  • clients’ homes
  • hospitals
  • long-term care facilities
  • palliative care centres

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Program Availability

Start dates between Sept 2022 - Aug 2023
START DATE LOCATION STATUS
September 2022 North Open
Start dates between Sept 2022 - Aug 2023
START DATE LOCATION STATUS
September 2022 North Closed

PSW Students - Cooking Lab Exercise

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Watch the video to find out why Humber's PSW students are learning basics cooking skills.


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Every attempt is made to ensure that information contained on this website is current and accurate. Humber reserves the right to correct any error or omission, modify or cancel any course, program, fee, timetable or campus location at any time without prior notice or liability to users or any other Person.

On October 21, 2019, the Provincial Government of Ontario announced the renaming of the Ministry of Training, Colleges and Universities (MTCU) to the Ministry of Colleges and Universities (MCU). Both names may appear on this website.

Admission Requirements

Applicants must meet all the requirements below in order to meet minimum program eligibility. Meeting minimum eligibility requirements does not guarantee an offer of admission. Admission decisions will be available via MyHumber, or by email and mail. Admission decisions will not be released by phone.

Admission selection is based on the following 3 requirements:

  • Academic

    To be eligible for admission, you must possess the following:

    • Ontario Secondary School Diploma (OSSD) or equivalent including these required courses: 
      • Grade 12 English (ENG4C or ENG4U or equivalent)
      • Three Grade 11 or Grade 12 C, M or U courses in addition to those listed above

    or

    or

    Mature Applicants

    Diplomas and Certificates

    An applicant is considered a mature applicant if they have not completed secondary school or other postsecondary school, and will be 19 or older as of the first day of classes. Humber will invite you for testing to demonstrate that you meet all listed course requirements.

    Degrees

    An applicant is considered a mature applicant if they have not completed secondary school or attended postsecondary studies, and will be 21 or older as of the first day of classes. Mature applicants for degree programs will be required to meet course requirements at the U/M level or equivalent.

    College Transfer Applicants

    Diplomas and Certificates

    An applicant is considered a college transfer applicant if they have completed some or all of a college-level credential. Humber may use a combination of secondary school and/or college courses and grades to determine program eligibility.

    Degrees

    An applicant is considered a college transfer applicant if they have completed some or all of a college-level credential. Humber may use a combination of secondary school and/or college courses and grades to determine program eligibility. Applicants must have an overall minimum grade point average (GPA) of 65 per cent in the program. Applicants are required to disclose and provide academic transcripts for all course work completed at the postsecondary level.

    University Transfer Applicants

    Diplomas and Certificates

    An applicant is considered a university transfer applicant if they have completed some or all of a university-level credential. Humber may use a combination of secondary school and/or university courses and grades to determine program eligibility.

    Degrees

    An applicant is considered a university transfer applicant if they have completed some or all of a university-level credential. Humber may use a combination of secondary school and/or university courses and grades to determine program eligibility. Applicants are required to disclose and provide academic transcripts for all course work completed at the postsecondary level.

  • English Language Proficiency

    All applicants whose first language is not English must meet Humber’s English Language Proficiency Policy.

  • International Credit Evaluation

    Canadian citizens or permanent residents with international education are required to provide a WES or ICAS evaluation.

INTERNATIONAL ACADEMIC EQUIVALENCY

Admission equivalencies for Humber depend on your country of study. Please enter your location or choose detect my location to see the requirements for your country below.

Post-Admission Requirements

Once you have been accepted, and have confirmed your offer, you may need to complete a further set of requirements related to your program (Post-Admission Requirements).

Practicum Requirements

The pre-requisite requirements must be fulfilled before the commencement of your first placement. Participation in placements will not be allowed if not all the pre-requisite requirements are met. Due to the variety of venues and possible changes in legislation, the requirements are subject to change. Please use the following link to find detailed information about your program’s placement pre-requisite requirements.

View Requirements

Equipment & Device Requirements

Semester 1

Details and Specifications Minimum Specifications Recommended Specifications
Processor Intel i5-8300H Intel i5-8300H
OS Windows 10 Windows 10
Memory 8GB of RAM 8GB of RAM
Storage 256GB 256GB
Monitor Laptop Laptop
Other Built-in microphone and webcam, Software: Adobe creative and Microsoft office Suite Built-in microphone and webcam, Software: Adobe creative and Microsoft office Suite

Contact Information

Aleena Shah, program support officer
416.675.6622 ext. 4607
aleena.shah@humber.ca


Candace Crook, program support officer
416.675.6622 ext. 2101
candace.crook@humber.ca

Fees

The 2022-2023 fee for two semesters is:

  • domestic: $4,124.91
  • international: $16,394.00

Fees are subject to change.

Fees by Semester

Domestic Fees International Fees

Additional Costs

$700 to $900 – textbooks, supplies, Hepatitis B vaccine, first aid, CPR, uniform. Cost varies for travel between Humber and the field placements.

Scholarships

Humber Scholarships

Find out more about scholarships and bursaries that you may be eligible for, visit Student Scholarships. International students can visit International Student Scholarships.

Humber Bursaries

Bursaries are available for Certificate, Diploma and Degree programs primarily based on financial need, visit Humber Bursaries.

External Awards, Bursaries & Scholarships

Find out more information about external scholarships and bursaries, visit External Awards.

Indigenous Student Awards, Bursaries & Scholarships

Humber offers a variety of bursaries and scholarships for Indigenous students, visit Indigenous Student Awards.

Explore Opportunities through Humber Pathways

Humber Pathways include:

  • Opportunities to build on your college education and complete your diploma or degree at Humber.
  • Degree and graduate study opportunities at other institutions in Ontario, Canada and abroad.

Contact Us

Admissions Questions

Domestic Students  

Phone: 416-675-5000
Email: enquiry@humber.ca

International Students  

Contact the International Centre

Want More Info?

Sign-up for more info on Humber, including programs, special events and more!

Contact Information

Aleena Shah, program support officer
416.675.6622 ext. 4607
aleena.shah@humber.ca


Candace Crook, program support officer
416.675.6622 ext. 2101
candace.crook@humber.ca

How to Apply

Applications to Humber are made through ontariocolleges.ca. Be sure to submit your application by the equal consideration deadline of February 1. You may apply after February 1, however, post-February 1 applications will be considered on a first-come, first-served basis depending on the availability of the space in the program. To check program availability refer to the Campus/Availability listing on Humber's program pages or ontariocolleges.ca.

Admissions Road Map

Apply through Ontario Colleges

INTERNATIONAL STUDENTS

If you’re an international student, you can apply directly to Humber via our International Centre.

Apply through the International Centre

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