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Personal Support Worker

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Program Code: 07741 Credential: Ontario College Certificate Program Length: 2 semesters
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Program Overview

Humber’s Personal Support Worker certificate program gives you the skills you need for a career in this in-demand health-care field. Begin a rewarding career helping people in need such as the elderly, the chronically ill and people with physical disabilities.

This program is designed in collaboration with industry, ensuring you are learning current and relevant material. You will learn:

  • the developmental stages across the lifespan, and the communication and interpersonal skills needed for effective client relationships
  • the essentials of providing personal care, applying mobility techniques (lifting and transferring clients), and household management and safety
  • key issues of mental health disorders
  • skills in dealing with common medical conditions including facilitating rehabilitation exercises and assisting with medications

Through assisting individuals at a long-term care facility and in other settings, you will learn to recognize the physical and emotional changes of aging and illness, and become familiar with the restorative techniques used to maximize independence.

Courses Program Standards

Upon successful completion of the program, a graduate will:

  1. Work within the personal support worker role in community, retirement homes, long-term care homes and/or hospital care settings* in accordance with all applicable legislation and employer’s job description, policies, procedures and guidelines.

  2. Act responsibly and be accountable for own actions while recognizing the boundaries of knowledge and skills within the personal support worker role that require collaboration with the clients, families, supervisors and/or other members of the interprofessional care/service team*.

  3. Participate as a member of the interprofessional care/service team* and maintain collaborative working relationships in the provision of supportive care* in community, retirement homes, long-term care homes and/or hospital care settings*.

  4. Provide client-centred* and client-directed* care that is based on ethical* principles, sensitive to diverse client and family values, beliefs and needs, and which follows the direction of the plan of care/service plan*.

  5. Establish and maintain helping relationships* with clients and their families reflecting open communication, professional* boundaries, employer’s policies and adhering to confidentiality and privacy legislation.

  6. Identify relevant client information using basic assessment and communication skills and report and document findings in accordance with the requirements of employer policies and procedures and all applicable legislation.

  7. Promote and maintain a safe and comfortable environment for clients, their families, self and others including the implementation of infection prevention and control measures and emergency first aid procedures that are in keeping with the plan of care/service plan*, employer policies and procedures, and all applicable legislation.

  8. Assist clients across the lifespan with routine activities of daily living* by applying basic knowledge of growth and development, common alterations in functioning, disease prevention, health promotion and maintenance, rehabilitation and restorative care*.

  9. Assist clients with medication* in keeping with the direction of the plan of care/service plan* and under the direction and monitoring of a regulated health professional* or most accountable person* and in accordance with all applicable legislation and employer’s policies.

  10. Assist with household management tasks* and instrumental activities of daily living* in accordance with the plan of care/service plan* and considering the preferences, comfort and safety of clients, families and significant others.

  11. Assist clients who are caring for dependent individuals* considering client and family choices, professional* boundaries and the direction of the plan of care/service plan*.

  12. Identify and report situations of neglect, and potential, alleged or witnessed/actual incidents of abuse, and respond in accordance with all applicable legislation and employer’s policies and procedures.

  13. Assist in the provision of culturally relevant* palliative and end-of-life care* to clients experiencing life threatening illness and to their families and significant others, from diagnosis through death and bereavement, and in accordance with clients’ choices and the plan of care/service plan*.

  14. Use identified approaches and best practices to support positive and safe behaviour in clients experiencing cognitive impairment, mental health challenges and/or responsive behaviours*.


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Work Placement

Two unpaid work placements take place in Toronto and the Greater Toronto Area (GTA). In Semester 1, the practicum is completed in a controlled lab environment for six hours per week. This practicum is fully supervised by one instructor per group of approximately ten students. In Semester 2, the practicum is completed at a variety of agencies and facilities.

The Semester 2 practicum is divided into two rotations over the 13 weeks: 160 hours in a long-term care facility and 120 hours in a community agency. Hours and number of days per week vary depending on the type of facility and shifts assigned; most range from seven to eight hours per day or evening. Students begin placement in the first week of January.

Placements give you valuable first-hand experience which will serve you well when beginning your career.

The Humber Experience

The Right Fit

If you have an interest and enjoy working with people in a variety of healthcare and community settings, this program may be for you.

The Personal Support Worker (PSW) role involves multiple aspects of daily living activities. These can include:

  • Personal care, which is helping a person with bathing, grooming, oral care, dressing, toileting, and feeding.
  • Helping with mobility and transferring such as assisting the client with walking, positioning, and transferring from bed to chair.
  • Household management, such as menu planning, meal preparation, cleaning, laundry, and grocery shopping.

Student Diversity

Be part of the culturally diverse student population of Humber. The average age of students at Humber is 26 years old, but students range from recent high school graduates to students with children of high school age. There will always be students just like you with similar experiences and goals.


Professional and Community Partnerships

Humber maintains strong partnerships within the community – and is the preferred choice by many agencies and facilities because of the Faculty of Health Sciences & Wellness reputation.


norma frost

Being a Personal Support Worker

Being a personal support worker means you need to look and act like a professional. Our industry partners share what they look for in an employee and what professionalism means to them.

The Humber Advantage

student in training

old lady mannequin laying in hospital bed

State-Of-The-Art Labs

Humber is a leading-edge facility in every respect. Fully equipped labs use simulation mannequins to prepare you for the workplace by exposing you to real life scenarios you might encounter in the workplace.

An Education in High Demand

With an aging population and sustaining government focus on home and long-term care, the need for personal support workers continues. With your knowledge of common diseases and disabilities, you will be well-equipped to assist with providing safe and effective support. Your personal care and household maintenance abilities will allow you to aid clients with a variety of tasks related to daily living.

Your Career

Provide compassionate care to those in need with a career as a personal support worker.

You will be qualified to provide services to clients and their families in a variety of health-care settings such as:

  • clients’ homes
  • hospitals
  • long-term care facilities
  • palliative care centres

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Program Availability

Start dates between Sept 2022 - Aug 2023
START DATE LOCATION STATUS
September 2022 North Open
Start dates between Sept 2022 - Aug 2023
START DATE LOCATION STATUS
September 2022 North Waitlisted

PSW Students - Cooking Lab Exercise

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Watch the video to find out why Humber's PSW students are learning basics cooking skills.


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Every attempt is made to ensure that information contained on this website is current and accurate. Humber reserves the right to correct any error or omission, modify or cancel any course, program, fee, timetable or campus location at any time without prior notice or liability to users or any other Person.

On October 21, 2019, the Provincial Government of Ontario announced the renaming of the Ministry of Training, Colleges and Universities (MTCU) to the Ministry of Colleges and Universities (MCU). Both names may appear on this website.

Admission Requirements

Applicants must meet all the requirements below in order to meet minimum program eligibility. Meeting minimum eligibility requirements does not guarantee an offer of admission. Admission decisions will be available via MyHumber, or by email and mail. Admission decisions will not be released by phone.

Admission selection is based on the following 3 requirements:

  • Academic

    To be eligible for admission, you must possess the following:

    • Ontario Secondary School Diploma (OSSD) or equivalent including these required courses: 
      • Grade 12 English (ENG4C or ENG4U or equivalent)
      • Three Grade 11 or Grade 12 C, M or U courses in addition to those listed above

    or

    or

    Mature Applicants

    Diplomas and Certificates

    An applicant is considered a mature applicant if they have not completed secondary school or other postsecondary school, and will be 19 or older as of the first day of classes. Humber will invite you for testing to demonstrate that you meet program eligibility.

    Degrees

    An applicant is considered a mature applicant if they have not completed secondary school or attended postsecondary studies, and will be 21 or older as of the first day of classes. Mature applicants for degree programs will be required to meet course requirements at the U/M level or equivalent.

    College Transfer Applicants

    Diplomas and Certificates

    An applicant is considered a college transfer applicant if they have completed some or all of a college-level credential. Humber may use a combination of secondary school and/or college courses and grades to determine program eligibility.

    Degrees

    An applicant is considered a college transfer applicant if they have completed some or all of a college-level credential. Humber may use a combination of secondary school and/or college courses and grades to determine program eligibility. Applicants must have an overall minimum grade point average (GPA) of 65 per cent in the program. Applicants are required to disclose and provide academic transcripts for all course work completed at the postsecondary level.

    University Transfer Applicants

    Diplomas and Certificates

    An applicant is considered a university transfer applicant if they have completed some or all of a university-level credential. Humber may use a combination of secondary school and/or university courses and grades to determine program eligibility.

    Degrees

    An applicant is considered a university transfer applicant if they have completed some or all of a university-level credential. Humber may use a combination of secondary school and/or university courses and grades to determine program eligibility. Applicants are required to disclose and provide academic transcripts for all course work completed at the postsecondary level.

  • English Language Proficiency

    All applicants whose first language is not English must meet Humber’s English Language Proficiency Policy.

  • International Credit Evaluation

    Canadian citizens or permanent residents with international education are required to provide a WES or ICAS evaluation.

INTERNATIONAL ACADEMIC EQUIVALENCY

Admission equivalencies for Humber depend on your country of study. Please enter your location or choose detect my location to see the requirements for your country below.

Post-Admission Requirements

Once you have been accepted, and have confirmed your offer, you may need to complete a further set of requirements related to your program (Post-Admission Requirements).

Practicum Requirements

The pre-requisite requirements must be fulfilled before the commencement of your first placement. Participation in placements will not be allowed if not all the pre-requisite requirements are met. Due to the variety of venues and possible changes in legislation, the requirements are subject to change. Please use the following link to find detailed information about your program’s placement pre-requisite requirements.

View Requirements

Equipment & Device Requirements

Semester 1

Details and Specifications Minimum Specifications Recommended Specifications
Processor Intel i5-8300H Intel i5-8300H
OS Windows 10 Windows 10
Memory 8GB of RAM 8GB of RAM
Storage 256GB 256GB
Monitor Laptop Laptop
Other Built-in microphone and webcam, Software: Adobe creative and Microsoft office Suite Built-in microphone and webcam, Software: Adobe creative and Microsoft office Suite

Contact Information

If you have questions about these Equipment & Device Requirements contact:

Vanessa Gorys, program support officer
416.675.6622 ext. 4496
vanessa.gorys@humber.ca

Fees

The 2021-2022 fee for two semesters was:

  • domestic: $4,069.99
  • international: $16,414.00

Fees are subject to change.

Fees by Semester

Domestic Fees International Fees

Additional Costs

$700 to $900 – textbooks, supplies, Hepatitis B vaccine, first aid, CPR, uniform. Cost varies for travel between Humber and the field placements.

Scholarships

Humber Scholarships

Find out more about scholarships and bursaries that you may be eligible for, visit Student Scholarships. International students can visit International Student Scholarships.

Humber Bursaries

Bursaries are available for Certificate, Diploma and Degree programs primarily based on financial need, visit Humber Bursaries.

External Awards, Bursaries & Scholarships

Find out more information about external scholarships and bursaries, visit External Awards.

Indigenous Student Awards, Bursaries & Scholarships

Humber offers a variety of bursaries and scholarships for Indigenous students, visit Indigenous Student Awards.

Pathways

Pathways are academic routes that students can take to move from one credential to another.

Contact Us

Admissions Questions

Domestic Students  

Phone: 416-675-5000
Email: enquiry@humber.ca

International Students  

Contact the International Centre

Want More Info?

Sign-up for more info on Humber, including programs, special events and more!

Contact Information

Aleena Shaah, program support officer
416.675.6622 ext. 4607
aleena.shah@humber.ca


Candace Crook, program support officer
416.675.6622 ext. 2101
candace.crook@humber.ca

How to Apply

Applications to Humber are made through ontariocolleges.ca. Be sure to submit your application by the equal consideration deadline of February 1. You may apply after February 1, however, post-February 1 applications will be considered on a first-come, first-served basis depending on the availability of the space in the program. To check program availability refer to the Campus/Availability listing on Humber's program pages or ontariocolleges.ca.

Admissions Road Map

Apply through Ontario Colleges

INTERNATIONAL STUDENTS

If you’re an international student, you can apply directly to Humber via our International Centre.

Apply through the International Centre

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