Humber’s Personal Support Worker certificate program gives you the skills you need for a career in this in-demand health-care field. Begin a rewarding career helping people in need such as the elderly, the chronically ill and people with physical disabilities.
The program is designed in collaboration with industry, ensuring you are learning current and relevant material. In this program, you will learn:
Through assisting individuals at a long-term care facility and in other settings, you will learn to recognize the physical and emotional changes of aging and illness, and become familiar with the restorative techniques used to maximize independence.Courses Program Standards
Upon successful completion of the program, a graduate will:
Work within the personal support worker role in community, retirement homes, long-term care homes and/or hospital care settings* in accordance with all applicable legislation and employer’s job description, policies, procedures and guidelines.
Act responsibly and be accountable for own actions while recognizing the boundaries of knowledge and skills within the personal support worker role that require collaboration with the clients, families, supervisors and/or other members of the interprofessional care/service team*.
Participate as a member of the interprofessional care/service team* and maintain collaborative working relationships in the provision of supportive care* in community, retirement homes, long-term care homes and/or hospital care settings*.
Provide client-centred* and client-directed* care that is based on ethical* principles, sensitive to diverse client and family values, beliefs and needs, and which follows the direction of the plan of care/service plan*.
Establish and maintain helping relationships* with clients and their families reflecting open communication, professional* boundaries, employer’s policies and adhering to confidentiality and privacy legislation.
Identify relevant client information using basic assessment and communication skills and report and document findings in accordance with the requirements of employer policies and procedures and all applicable legislation.
Promote and maintain a safe and comfortable environment for clients, their families, self and others including the implementation of infection prevention and control measures and emergency first aid procedures that are in keeping with the plan of care/service plan*, employer policies and procedures, and all applicable legislation.
Assist clients across the lifespan with routine activities of daily living* by applying basic knowledge of growth and development, common alterations in functioning, disease prevention, health promotion and maintenance, rehabilitation and restorative care*.
Assist clients with medication* in keeping with the direction of the plan of care/service plan* and under the direction and monitoring of a regulated health professional* or most accountable person* and in accordance with all applicable legislation and employer’s policies.
Assist with household management tasks* and instrumental activities of daily living* in accordance with the plan of care/service plan* and considering the preferences, comfort and safety of clients, families and significant others.
Assist clients who are caring for dependent individuals* considering client and family choices, professional* boundaries and the direction of the plan of care/service plan*.
Identify and report situations of neglect, and potential, alleged or witnessed/actual incidents of abuse, and respond in accordance with all applicable legislation and employer’s policies and procedures.
Assist in the provision of culturally relevant* palliative and end-oflife care* to clients experiencing life threatening illness and to their families and significant others, from diagnosis through death and bereavement, and in accordance with clients’ choices and the plan of care/service plan*.
Use identified approaches and best practices to support positive and safe behaviour in clients experiencing cognitive impairment, mental health challenges and/or responsive behaviours*.
Two unpaid work placements take place in Toronto and the Greater Toronto Area (GTA). In Semester 1, the practicum is completed in a controlled lab environment for six hours per week. This practicum is fully supervised by one instructor per group of approximately ten students. In Semester 2, the practicum is completed at a variety of agencies and facilities.
The Semester 2 practicum is divided into two rotations over the 13 weeks: 160 hours in a long-term care facility and 120 hours in a community agency. Hours and number of days per week vary depending on the type of facility and shifts assigned; most range from seven to eight hours per day or evening. Students begin placement in the first week of January.
Placements give you valuable first-hand experience which will serve you well when beginning your career.
Be part of the culturally diverse student population of Humber. The average age of students at Humber is 26 years old, but students range from recent high school graduates to students with children of high school age. There will always be students just like you with similar experiences and goals.
Humber maintains strong partnerships within the community – and is the preferred choice by many agencies and facilities because of the Faculty of Health Sciences & Wellness reputation.
Being a personal support worker means you need to look and act like a professional. Our industry partners share what they look for in an employee and what professionalism means to them.
Humber is a leading-edge facility in every respect. Fully equipped labs use simulation mannequins to prepare you for the workplace by exposing you to real life scenarios you might encounter in the workplace.
Provide compassionate care to those in need with a career as a personal support worker.
With an aging population and sustaining government focus on home and long-term care, the need for personal support workers continues. With your knowledge of common diseases and disabilities, you will be well-equipped to assist with providing safe and effective support. Your personal care and household maintenance abilities will allow you to aid clients with a variety of tasks related to daily living.
You will be qualified to provide services to clients and their families in a variety of health-care settings such as long-term care facilities, palliative care centres, hospitals and clients’ homes.
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Watch the video to find out why Humber's PSW students are learning basics cooking skills.
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On June 29, 2018, the Provincial Government of Ontario announced the renaming of the Ministry of Advanced Education and Skills Development (MAESD) to the Ministry of Training, Colleges and Universities (MTCU). Both names may appear on this website.